Warranty Information

How Does A Bed Bug Heat Treatment Warranty Work?

Offering a warranty for bed bug extermination is a complex issue. Successful elimination of the bed bugs from your living space requires a team effort – we need your help to achieve the results that you are looking for.  There are many factors that contribute to how you get bed bugs, how you get rid of them, and how you stay bed bug free. Things such as single-family vs multi-family dwellings, proper heat treatment preparation, lifestyle, dwelling construction type are just a few of many factors that contribute to the success or failure of a heat treatment.

Because of these complexities, we have developed 2 types of warranties – a 30-day (full-service) and a 60-day (self-service) warranty. We usually can determine ahead of time which warranty you will qualify for, but in some cases need to make that decision after the initial heat treatment. Either way, you are covered and have extended help if you have a challenging situation.

Over 85% of our customers experience success after just one treatment and less than 5% need more than 2 treatments to get rid of their bed bug problem. Click on the links below to see the details of each warranty type.

PLEASE NOTE: there is no warranty for DIY customers who rent our equipment.